Virtual Tourism Assistant, VTA:

Best practice Smart Tourism Destinations Network. Interoperable PID, UNE FAMILY 178, SEGITTUR Ontologies, FI-WARE

Modular. Scalable. Customisable. Eligible for subsidies.

Advanced Ecosystem Progressive Web Applications (PWA). Responsive. Continuous navigation.

PROVIDES

To the destination:

1. DATA sovereignty. Free software, W3C standards. Installed on Destination servers. Independent HYPERSCALABLE. Prepared MARKET DATA Gaia-X
2. Local management dashboards: Information on tourist behaviour and their use of the local area.
3. Scalable to AI systems. Forecast, on demand.
4. Promotion of the permanent use of all local assets.
5. Improved destination promotion. Assists and interacts with the tourist before, during and after their visit.
6. Tool for maintaining social distancing. Contactless sharing. Familiarises the visitor with the destination.
7. Integration and certification of all the information within a territory’s tourism offer from the official website.
8. Alignment with the sustainability and digitalisation objectives. Saves costs.
9. Information shared between stakeholders: public-private partnership.

To the tourist:

1 Before the visit.

• 1.1. Destination portals, event calendars and GIS. (Geographic Info System) resources, integrated with one another.
• 1.2. GIS plan your trip
  • 1.2.1. Location of accessible resources and services as well as associated information:
    • Intuitively on map.
    • Menus.
    • Search engine: thematic and by distance.
  • 1.2.2. Routes on map, “MIDE” scale difficulty and profiles.
  • 1.2.3. Travel journal.ç
• 1.3. Inspiration. I-360o .
• 1.4. Motivation. Virtual online reality.
• 1.5. Online applications that can be installed from the destination website, functional throughout the local area, OFFLINE, 24 hours a day, 365 days a year.

2 During the visit:

• 2.1. Orientation throughout the territory.
• 2.2. Search engine of resources, services and equipment “near me”.
• 2.3. Virtual guides geopositioned resources.
• 2.4. Safety on the road:
  • 2.4.1. Rerouting warnings.
  • 2.4.2. Danger zone warnings.
  • 2.4.3. Real-time warning of specific incidents on the ground.
  • 2.4.4. Request for emergency assistance.
• 2.5. Experiences: Geopositioned video games (additional file).

3 After the visit:

• 3.1. MY JOURNEY profile, actions, user experiences in the destination.
• 3.2. Information about distances travelled, gradient, time, effort, etc.
• 3.3. Photographs.
• 3.4. Share experience on social media.