ACCESSCITY analyses the design of tourist environments (urban environment, tourist resources, etc.) based on three key approaches: universal accessibility, the feminist perspective
and citizen participation.

ACCESSCITY applies innovation in the analysis and diagnosis of universal accessibility in the tourist environment using its own data collection methodology and a technological tool that allows information to be extracted in real time. The main aim is to preserve the chain of accessibility throughout the entire process. The current European, Spanish and regional regulations in the
field of universal accessibility are used as criteria and physical, social and functional factors of the environment are subject to analysis.

The methodology used by ACCESSCITY makes it possible to diagnose and analyse environments, provide recommendations, accompany the local administration in the implementation of actions and assess the progress made along the path of universal accessibility.

In addition, ACCESSCITY involves the target groups in its projects.

ACCESSCITY offers three types of services in tourist environments:
• Diagnosis and analysis of areas to extract tourist routes (urban environment and tourist resources) likely to be suitable in the short/medium term, following the recommendations and good practices set forth in the report as a result of the analysis.

• Diagnosis and analysis of tourist routes (urban environment and tourist resources) already established in order to make them suitable in the short/medium term, following the recommendations and good practices set forth in the report as a result of the analysis.

• Universal accessibility analysis of any party or event in the urban environment to provide recommendations in order to make it inclusive and safe and adapt it so that it can be enjoyed by all people on equal terms.

ACCESSCITY also offers training on universal accessibility to stakeholders involved in commercial areas of tourism (shops, catering establishments, etc.) with a view to them providing a quality customer service and ensuring their establishment is committed to universal accessibility.