System that, through devices installed in the building, is capable of recognising relevant sounds from the environment (e.g. a fire alarm, a beep for a health service or a citizen service office, warnings of closing doors or services or personalised notifications) and translate them into visual and sensory alerts on any device, both common to the space (smart lighting that is installed in the building) and personal (mobile, smartwatch or smartband). For building workers, they usually recommend smart bracelets so that the notification arrives directly regardless of where they are in the building.

The importance of privacy in AI should be stressed. The system works locally, to fully guarantee that no audio can leave the building, nor be heard by anyone. Sounds rather than voices are recognised. Once the sound has been recognised, the system itself is responsible for eliminating it so that no one has access to it. It has the approval of the Spanish data protection agency (AEGPD) and is included in the GVA’s Guide to success stories of ethical use of AI in the tourism sector.

By installing magnetic loops, they improve communication with hearing aid and cochlear implant users; and through a voice recognition functionality in the app, they eliminate communication barriers created by the use of masks that make it impossible to read lips. Any user will be able to read in real time the information that the health works want to convey. The smartphone’s microphone captures the staff’s voice and transcribes it on the user’s screen. In compliance with the GDPR and to protect all building workers, users cannot save these conversations. It is available in Spanish, Catalan, Basque, Galician and English and will soon be available in any language.