Legal notice

Legal notice

© Sociedad Mercantil Estatal para la Gestión de la Innovación y las Tecnologías Turísticas, S.A.M.P. (SEGITTUR). Its reproduction either in full or in part and by any means is prohibited unless expressly authorised in writing.

All rights are reserved.

These general terms govern access and use of the website, which SEGITTUR makes available, free of charge, to Internet users, as well as access to and use of the information relating to any of the products and services contained therein. Access to the same implies full and unreserved acceptance of each and every one of the provisions included in this Legal Notice in the version published by SEGITTUR at the time the User accesses the Portal. Consequently, the User must read this Legal Notice carefully each time they intend to use the Portal, as it may have undergone modifications since their last visit.

The use of certain services offered on this site is also governed by the special terms indicated in each case, which may substitute, complete and/or modify this Legal Notice. Therefore before using these services, the User must also carefully read the special conditions applying, which will be deemed as having been accepted merely by the use of the services.

Use of the Portal is likewise subject to any notices, regulations governing usage and instructions made known to the User by SEGITTUR that may replace, complete and/or modify this Legal Notice.

The display, printing and partial downloading of content from the website is authorised solely and exclusively under the following conditions: (1) It must be compatible with the purposes of the website; (2) It must be carried out for the sole purpose of obtaining the information contained therein for personal and private use. Its use for commercial ends or distribution, public communication, transformation or decompilation is expressly prohibited. However, SEGITTUR may authorise the publication of these contents in any medium or their use, distribution or inclusion in other contexts accessible to third parties. 3) None of the content relating to this website may be modified in any way whatsoever. 4) No graphics, icons or images available on this website may be used, copied or distributed separately from the text or other images accompanying them.

SEGITTUR reserves the right to modify and update the information contained on its website, and the configuration and presentation and terms of use, at any time and without prior notice.

SEGITTUR offers no assurance that access to the website will be free from interruptions or errors in content, nor that it will be up to date, although it will make every effort to avoid or repair such interruptions and update the information when necessary.

The information contained in these pages is current as of the date of the last update. SEGITTUR reserves the right to modify or partially or totally omit the current content of its portal if and when it sees fit, as well as to prevent or restrict access temporarily or permanently.


Terms of access and use of the portal

The services offered on by SEGITTUR on the Portal are, in the main, and unless stated otherwise, free of charge. Notwithstanding the above, some of the services provided by third parties through the Portal may be subject to the payment of a fee, in which case the conditions set by such third parties for the provision of their services shall apply.

Access to the services supplied through the Portal does not generally require prior subscription or registration by the Users; without prejudice to the fact that access to certain services may require the User to register first.

The User guarantees that the information supplied when registering for the services requiring User Registration is true and authentic, and is obliged to keep this information updated. In all cases, the User alone is liable for any false or erroneous statements they may give and for any damage this information may cause SEGITTUR or third parties.

The User agrees to use the content and services available through the Portal in accordance with these General Terms and the Special Terms established for certain services, and also in accordance with applicable law, decency, good custom and public policy.

The User undertakes to respect the intellectual property rights of SEGITTUR and/or third parties, and to this end, shall refrain from reproducing, copying, distributing, making available or any other form of public communication, transforming or modifying the content, unless authorised by the owner of these rights, or if it is legally permitted to do so.

The User may not use the data obtained from the Portal to make electronic, advertising, promotional or commercial communications without the prior consent of the parties concerned.

Minors using the Services must obtain prior permission from their parents, guardians or legal representatives, who will be held responsible for any actions made by minors under their charge. Full responsibility for deciding the specific content and services that minors can access lies with the adults responsible for them. As it is possible for minors to access unsuitable information over the Internet, Users are informed that there are devices, mainly computer programs for filtering and blocking information, and which limit what content is available; although they are not infallible, they are particularly useful for controlling and restricting material that minors may access.

  • Provenance and reliability of the information.

SEGITTUR has created this website to provide Users with access to information about Sociedad Mercantil Estatal para la Gestión de la Innovación y las Tecnologías Turísticas, S.A.M.P. SEGITTUR has obtained the information and materials included on the Website from official sources and from others considered to be reliable. However, although reasonable measures have been taken to ensure that the information contained is correct, SEGITTUR offers no assurance that it will remain correct, complete or up to date. Therefore, it is important not to rely on the information as if it were. SEGITTUR accepts no liability whatsoever for errors or omissions in the information contained on the pages of this Website. SEGITTUR makes this material available to Users individually, as an end user license. Therefore, any commercial use of this right of access is prohibited.

Third parties must ensure that any material submitted for inclusion on this Portal complies with relevant national or foreign laws. SEGITTUR expressly disclaims all liability for any errors, omissions or inaccuracies in the material, or errors of interpretation, and for any loss, disappointment, negligence or damage that may arise from reliance on such material.

The data and other material appearing on this server have been included according to strict quality control procedures. However, SEGITTUR accepts no liability for the content of this server. In particular, SEGITTUR does not undertake to update it immediately. The data contained here should not be considered official. Only the information that appears in the printed publications of SEGITTUR or information that has been expressly certified by the competent services at SEGITTUR will qualify as official data.

Use of this information is authorised provided the source is quoted: Source: Web server of smart destinations: It is prohibited to copy or reproduce the data using any electronic media (networks, databases or electronic publications) that allow for this information to be made available to multiple Users without the prior written consent of SEGITTUR.

  • Obligations for correct use of the Portal, its services and its content.

The User undertakes to use the Portal and services in accordance with the law, this Legal Notice, the Special Terms for certain services, and all other notices, rules of use and instructions of which he or she is made aware, and in accordance with standards of decency, generally accepted customs and public policy.

To this effect, the User shall refrain from using any services for illicit purposes, whether prohibited under this Legal Notice, pernicious to the rights and interests of third parties, or that in any form may damage, render useless, overload or prevent normal use of services, computer equipment or documents and files and any type of content saved to any IT equipment at SEGITTUR or other Internet Users (hardware and software).

In particular, and including but not limited to the following, the User undertakes not to transmit, disseminate or make available to third parties information, data, content, sound and/or image files, software and, in general, any type of material that:

  1. In any way opposes, denigrates or impugns the fundamental rights and public liberties enshrined in the constitution, international treaties or other legislation.
  2. Induces, incites or promotes actions that are criminal, derogatory, defamatory or, generally contrary to law, moral standards, generally accepted good habits or public order; or discriminatory actions, attitudes and thoughts on grounds of sex, race, religion, beliefs, age or status.
  3. Is false, ambiguous, incorrect, exaggerated or inappropriate, with the result that it induces, or may induce, errors on the subject or the intentions and purposes of the communicator.
  4. Is protected by any intellectual property rights belonging to third parties, without the User having obtained the necessary prior authorisation from the subjects concerned in order to proceed with the desired use.
  5. In any way discredits or tarnishes the good name of SEGITTUR or third parties.
  6. Consists of either illegal, deceptive or unfair advertising, and in general, constitutes unfair competition.
  7. causes disruption to the normal operation of the service, due to the nature of characteristics of the information.

The User also agrees to use the content made available to Users on the Web Portal, this meaning, and this list is non-exhaustive, texts, photographs, graphics, images, icons, technology, software, links and other audiovisual or sonic content, as well as graphic design and fonts (hereinafter “Content”), in accordance with the law, this Legal Notice, the Specific Conditions for certain Services and other notices, conditions of use and instructions made known, as well as with morality and generally accepted good customs and public order.

  • Analysis and/or verification mechanisms.

Some of the pages of the Smart Destinations portal feature analysis and/or verification devices in the form of cookies, which are small data files generated on the user’s or customer’s computer when they browse the Portal’s websites and pages. The cookies that may be used on the websites and web pages of the Portal relate solely to the browser of a specific computer (an anonymous User), and do not in themselves provide the name and surname of the User and allow our systems to remember the language and portal chosen, as well as other characteristics or browsing preferences of the user in their first session. These cookies are not invasive or harmful, and nor do they contain personal data, as their sole function is to personalise your browsing experience as described above. The User may configure their browser to be alerted on screen of incoming cookies and to prevent the installation of cookies on their hard drive. Users who so desire may disable and/or delete these cookies.

The cookies which are used at the sites and pages of the Portal may be served by SEGITTUR, in which case they are served from the various servers operated by SEGITTUR, or by the servers of specific third parties who provide SEGITTUR with services and serve cookies through TURESPAÑA (such as, for example, those used in order to serve specific content and which let the User view this content according to predetermined forms, times and number of occasions).

  • Establishment of hyperlinks.

Users who wish to set up a hyperlink between their website and the Smart Destinations Portal must meet the following requirements:

  1. Doing so may not cause confusion to other potential users as to the origin and ownership of each of the web pages. The hyperlink will allow access only to the Portal’s home page, but may not reproduce it in any way, and will not create a frame on the web pages of the Smart Destinations Portal.
  2. The web page on which the hyperlink is set up must not contain information or content that is false, inaccurate or unlawful, or contrary to the law, decency or generally accepted good customs and public policy, and nor may it contain content that violates the rights of third parties.
  3. The website on which the hyperlink is established shall not contain any trade mark, name, logo, slogan or other distinctive signs belonging to SEGITTUR, with the exception of those signs that form part of the hyperlink itself.
  4. Under no circumstances does the placing of a hyperlink imply the existence of any relationship between SEGITTUR and the owner of the website on which it is placed; and nor does it in any way imply acceptance or approval of the content or services of that website. Therefore, there shall be no statement or insinuation to the effect that SEGITTUR has authorised the hyperlink or supervises or assumes any of the services available via the website on which the hyperlink is placed.
  • Privacy Policy – Mobile Applications

Organic Law 3/2018, of 5 December, on the protection of personal data and digital rights, which transposes into the Spanish legal system Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data (GDPR), together with its implementing provisions.

Data controller: Sociedad Mercantil Estatal para la Gestión de la Innovación y las Tecnologías Turísticas, S. A. M. P. (SEGITTUR) – Tax ID: A81874984 Postal address: Paseo de la Castellana, 135, 16ª planta, 28046 MADRID. Telephone: 914430707 E-mail:

Purpose of the Processing: Smart Destinations Database

Purpose of the processing:

  • To manage requests for information made through the contact form on our website ( or contact email (
  • To include users in the contact list upon joining the Smart Destinations Network.
  • To send information and newsletters related to the SD Network.
  • To send commercial information from collaborating members of the SD Network.
  • To manage, through the “User access” platform hosted on our website, interactions with members of the SD Network.

Legal base of the Processing: Consent of the party.

Personal data category: Basic personal data: Name, surname, telephone number, address, ID number, social security number, bank account number.

Recipient category: Administrative agencies and official bodies.

International data transfer: N/A.

Deadlines set for deleting the data: Once the legal obligations for retaining the data has been finalised.

The collection and processing of the personal data generally adheres to the following aims and uses:

The data to be processed will not be transferred or disclosed to third parties, unless strictly necessary for the sole purpose of fulfilling or satisfying the aforementioned purposes, as well as other purposes provided for by law. Thus, personal data will be transferred without the data subject’s consent.

In accordance with the aforementioned guidelines, SEGITTUR undertakes to inform them of the ways that the personal data they have provided could be used.

They have the right to seek confirmation about whether SEGITTUR is processing their personal data or not. Data subjects have the right to access their personal data, as well as to request that incorrect data be rectified, and where appropriate to request it be deleted when, among other reasons, the data is no longer necessary for the purposes for which it was collected. Under certain circumstances, data subjects may request restricted processing of their data, in which case we will only retain the data to make or defend claims. Under certain circumstances and for reasons related to a particular situation, data subjects may object to processing of their data. Data subjects may also request the portability of their data. SEGITTUR will cease processing the data except for compelling legitimate grounds or to make or defend possible claims.

Data subjects have the right to lodge a complaint with the Supervisory Authorities.

  • Exclusion of liability and warranty
  1. For the functioning, content and services of the Portal

SEGITTUR does not guarantee the availability and continuity of the functioning of the Portal, its services and content. Therefore, under no circumstances will it be responsible for harm or prejudice of any kind that could result from the lack of availability or continuity of the Portal or any of its services, or from failures in access to the different pages of the Portal or to those pages offering specific services.

SEGITTUR offers no assurance as to the usefulness of the Portal, its services or content for the performance of any specific activity. Accordingly, the information, content and services shall be used under the sole and exclusive responsibility and liability of the User.

SEGITTUR provides, in good faith, the content included on the Portal via information from both internal and external sources. For this reason and due to the large amount of information made available to the User through the Website, SEGITTUR is unable to guarantee its absolute reliability, lawfulness, accuracy and updating, despite making its best efforts to do so. Therefore, it accepts no liability whatsoever for any damage or loss that may arise due to these circumstances. Likewise, SEGITTUR neither controls nor guarantees the absence of viruses or other harmful elements in the content of the Website, and in the services provided by third parties through the Website, which could potentially cause alterations to your computer system (software and hardware) or in the electronic documents and files stored in your computer system. Accordingly, it shall not be held liable for any kind of damage that may be arise due to the presence of viruses or other harmful elements in such content or services.

Under no circumstances will SEGITTUR be liable, either directly or indirectly, for any content, information, communication, opinion or statement of any kind that is communicated, disseminated, transmitted or displayed through the Portal from external sources.

2.- For the information, content and services hosted outside the Portal

The Portal offers users technical link mechanisms, directories and search tools (such as, amongst others, links, banners, etc.), which allow access to web pages and sites belonging to and/or managed by third parties, with the aim of allowing Portal Users to search for and access information, content and services available on the Internet.

The results of technical linking devices, directories and search tools are provided directly by third parties and result from the automatic operation of technical mechanisms. Therefore, SEGITTUR will not be responsible for controlling and monitoring their content and services, and assumes no direct or subsidiary liability for any such web pages or sites, their content, or services, or for any transactions carried out therein. Users must exercise extreme caution when appraising and using the information, contents and services made available to them through these devices.

  1. SEGITTUR is unable to control how Users use the Portal, its services and content, and is under no obligation to do so. More precisely, SEGITTUR offers no assurance that Users will use them in accordance with this Legal Notice or, as the case may be, with the Special Terms, or any other notices, rules of use, or instructions that may apply, nor that they will do so in a lawful and appropriate fashion, and it accepts no liability for any loss or damage that may arise from the unlawful, incorrect, inappropriate or inadequate use that Users may make of the website, its services and content.

Furthermore, SEGITTUR does not guarantee that the Portal can be used in privacy and safety, and in particular, that unauthorised third parties are unable to obtain information on the type, conditions, characteristics and circumstances of use made by Users of the Portal. Therefore, it will not be held liable for any damage or loss that may arise from such unauthorised access.

If any of these conditions were to be declared illegal, invalid or inapplicable due to a law in the State in which these conditions are applied, they will be considered void (to the extent and under the jurisdiction that these conditions become illegal, invalid or inapplicable); nevertheless, the remaining terms and conditions will continue in force and remain binding and enforceable.

For all pages of this site Copyright © 2003. SOCIEDAD MERCANTIL ESTATAL PARA LA GESTIÓN DE LA INNOVACIÓN Y LAS TECNOLOGÍAS TURÍSTICAS, S.A.M.P. (SEGITTUR), Paseo de la Castellana, 135, 16ª planta, 28046, Madrid. Spain.

Technical support. Any questions or comments about the content of this server should be addressed to Sociedad Mercantil Estatal para la Gestión de la Innovación y las Tecnologías Turísticas, S.A.M.P. (SEGITTUR).

E-mail:; telephone: (+34) 91 443 07 07; fax: (+34) 91 443 04 17

This licence for use is governed by Spanish law regardless of the law to which the User is subject. Any dispute that may arise in the interpretation of this agreement will be resolved by the Spanish courts.


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